Responsible Gaming

Gambling is entertainment. It always carries the risk of financial loss. Planning ahead helps you protect your time, money, and emotional balance.

Core principles

• Treat gambling as play, not a way to make money
• Set a budget you can afford to lose and stick to it
• Set time limits before you start playing
• Avoid chasing losses and take a break if you feel pressure
• Keep gambling separate from loans, bills, or essentials
• Balance gambling with other hobbies, rest, and social time
• Do not gamble when tired, stressed, or under the influence
• Review your spending and learn from your playing history

Account controls and tools

• Deposit limits: daily, weekly, or monthly caps to control spend
• Loss and wager limits: protect your bankroll and reduce risk
• Time reminders: reality checks to keep sessions in balance
• Time-outs: short cooling-off periods to reset your focus
• Self-exclusion: longer blocks to stop access to your account
• Session limits and game blocks: control when and how you play
• Marketing opt-outs: reduce triggers by limiting promotional messages
• Age verification and KYC safeguards: protect minors and prevent misuse

This page forms part of our Responsible Gaming policy for Ireland players.

Problem gambling can affect anyone. Warning signs build over time and need attention.

• Spending more than you planned on gambling
• Struggling to stop or reduce betting despite trying
• Chasing losses or increasing stakes to feel the same thrill
• Hiding gambling from family or friends
• Feeling irritable, anxious, or low when not playing
• Neglecting work, study, or relationships due to gambling
• Using gambling to cope with stress, sadness, or boredom
• Borrowing money, selling items, or using credit to gamble
• Repeated failed attempts to set or keep limits
• Thinking constantly about gambling or planning the next session

Gambling addiction is a serious condition. Professional support helps you regain control.

Early action reduces harm and supports recovery. Slotozen casino provides tools and guidance to help you control risk.

• Set strict deposit, loss, and time limits before you start
• Use a time-out or self-exclusion to pause access to your account
• Turn off marketing messages and reduce gambling triggers
• Install website and app blocking tools on your devices
• Share your plan with someone you trust for support
• Separate money for bills and savings from gambling funds
• Track spending and learn from your history each week
• Avoid alcohol or drugs when you plan to play
• Seek professional counselling and peer support
• Contact our support team to request tailored account controls

If gambling no longer feels like play, stop and seek help.

Confidential help is available in Ireland. You can find counselling, peer groups, and practical tools.

• GamblingCare.ie – information, self-help resources, and treatment signposting: https://www.gamblingcare.ie/
• Problem Gambling Ireland – advice and counselling directory: https://www.problemgambling.ie/
• Gamblers Anonymous Ireland – meetings and support: https://www.gamblersanonymous.ie/
• Dunlewey Gambling Support (Ireland & NI) – counselling and helpline: https://www.dunlewey.org/services/gambling/
• HSE – Find Addiction Services: https://www.hse.ie/eng/services/list/5/addiction/
• Samaritans Ireland – emotional support 24/7 (freephone 116 123): https://www.samaritans.org/ireland/
• Gamban – blocking software to limit access to gambling sites: https://gamban.com/
• BetBlocker – free blocking app for devices: https://betblocker.org/

If you are under 18, do not gamble. Access to the site is for adults only.

If you are worried about your gambling, you can contact support for confidential help and account controls. Slotozen casino will prioritise your safety.

• 24/7 Live Chat on the website (English, Ireland time zone supported)
• Email: [email protected]
• In-account Help Centre: My Account > Help > Messages
• Responsible Gaming requests: via Live Chat or email marked “Responsible Gaming”

Our team can help set limits, apply time-outs, or place a self-exclusion on your account.